![]() ![]() If that didn’t solve the problem, you may need to update to the latest version of Outlook. Click on the Settings gear icon in the top-right of your web app Type in signature in the Setting search box > and click the Email signature result and the signature editor will open. (This applies to all signatures in general, not just HiHello’s email signatures.) That said, if you use both the web and desktop to send emails, we recommend adding your signature to both Outlook web and Outlook desktop. Create and add an email signature in Outlook Web App. If you add the signature to desktop, the signature won’t appear if you send an email from web (and vice versa). The engineers in the team will provide you with the best suggestions for Outlook Mobile client issues. Please note that while you can add a signature to Outlook on desktop, it’s a separate and independent process than adding it to Outlook on web. For the better explanation of the issue, better contact our related team - Outlook mobile In-app support. ![]() Outlook signatures are a little tricky in general. Why is my Outlook email signature not showing? If you update your card, we recommend generating a new HiHello email signature and then re-add it to Outlook following the same steps as above. Because of how Outlook handles signatures, your email signature will not automatically update if you make any changes to your HiHello digital business card details (as it would with Gmail and Apple Mail).
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